1. Privacy Policy

Privacy Policy

Last updated: July 2026

Who we are

Lochwood House is committed to protecting your privacy and handling your personal information responsibly.

If you have any questions about this policy or how your data is used, please contact:

Lochwood House
Email: hello@lochwoodhouse.com

What information we collect

We may collect personal information when you:

  • Submit an enquiry through our website

  • Join The Lochwood Club

  • Contact us by email or telephone

  • Make a booking through our booking partners

  • Download one of our brochures (when available)

This information may include your name, email address, telephone number and any information you choose to provide.

How we use your information

We use your information to:

  • Respond to enquiries

  • Manage bookings

  • Send information you've requested

  • Send marketing emails if you've chosen to receive them

  • Improve our website and services

Marketing

If you join The Lochwood Club, we'll occasionally send news, offers and updates about Lochwood House.

You can unsubscribe at any time by clicking the link in our emails.

Sharing your information

We only share your information where necessary to operate our business, including trusted providers such as:

  • Squarespace

  • Stripe

  • FreeToBook

  • Google Analytics

  • MailerLite (when used)

We never sell your personal information.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw your consent to marketing

To exercise any of these rights, please contact us.